Privacy Policy

1. Introduction

At Birla Punya, we are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care and security. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you engage with us, visit our website, or inquire about our residential project.

2. Information We Collect

We collect personal information directly from you when you:

• Visit our website or project site.
• Fill out inquiry or contact forms.
• Book a unit or make a payment.
• Participate in surveys, events, or promotional activities.

Types of Information Collected:

• Personal details: Name, age, gender, and date of birth.
• Contact information: Address, email ID, phone number, and social media handles (if applicable).
• Financial information: Payment details, bank account numbers, and transaction history.
• Identification details: PAN card, Aadhar card, passport, or other government-issued IDs.
• Location information: Geographical location data (when you access our website).
• Usage data: Browsing history, IP address, and cookies (when you visit our website).

3. How We Use Your Information

We use your personal information for the following purposes:

• To process bookings and payments for residential units.
• To provide customer support and respond to inquiries.
• To communicate project updates, offers, and events.
• To comply with legal obligations and regulatory requirements.
• To improve our services, website functionality, and customer experience.
• To carry out market research and analyze customer behavior.
• To provide relevant marketing materials based on your interests and preferences.

4. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Payment processors, customer support providers, and marketing agencies.
• Legal Authorities: When required by law or to protect our rights and interests.
• Business Partners: With your consent, for project-related communication or offers.

5. Data Security

We implement industry-standard security measures such as encryption, firewalls, and secure servers to safeguard your personal data. However, no system is entirely secure, and we advise caution when sharing sensitive information online.

6. Your Rights

You have the right to:

• Request access to and review your personal data.
• Correct inaccuracies in your personal information.
• Opt out of receiving marketing communications.
• Request deletion of your personal data (subject to legal requirements).

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website, with the effective date noted.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.